HotelREZ

28/05/2026

We’re delighted to welcome Gary Torres to HotelREZ Hotels & Resorts as Vice President of Platform Strategy.

Gary joins at an exciting stage in our evolution, bringing more than 20 years of experience in hospitality technology, product development and platform connectivity. His appointment further strengthens our focus on building a secure, scalable and future-ready platform ecosystem for our global partners.

Working closely with our Product team, Gary will lead the continued evolution of REZswitch®, our two-way API connecting PMS and CRS platforms, helping enhance connectivity standards, streamline collaboration and support the next phase of global growth across the HotelREZ network.

Gary’s expertise in scaling connectivity infrastructure and building high-performing teams will be instrumental as we continue to strengthen the technical foundations that support our hotels, partners and distribution ecosystem worldwide.

Welcome to the team, Gary, we’re excited for what’s ahead.

Read the full announcement here 👉 https://bit.ly/4dzPlIz

05/05/2026

At HotelREZ, we know one thing for sure… this industry runs on people... the thinkers, the doers, the connectors.

That’s why we’re excited to join the Advantage Travel Partnership Conference 2026, where the theme POWERED BY PEOPLE feels right at home.

We’re thrilled to have Emma Smith, VP Global Sales, representing us in Madrid. If anyone brings the energy, passion and heart of our independent hotel community to life, it’s our Emma.

For us and for our members , this isn’t just another event. It’s a chance to spark new ideas, build meaningful partnerships and keep championing the independent spirit that makes our hotels unforgettable.

Here’s to the people who make travel work, every single day.

24/04/2026

At The Zen Wellness Resort, the experience is rooted in balance, where wellbeing and environment exist in quiet harmony. Surrounded by lush nature and the calming rhythm of the ocean, it’s a space designed to restore both body and mind.

Everything here is intentional. From open, tranquil spaces to holistic wellness experiences, each detail encourages you to disconnect from the noise and reconnect with what matters most.

This is where hospitality becomes something deeper.

Not just a place to stay, but a place to realign, recharge, and rediscover a sense of calm that’s often hard to find.

We’re delighted to welcome this distinctive retreat to HotelREZ Hotels & Resorts, expanding its reach through our global distribution network and connecting it with travellers seeking meaningful, wellness-led escapes through Best Loved Hotels.

Through our partnership, The Zen Wellness Resort benefits from enhanced visibility, seamless connectivity, and access to channels that drive both awareness and demand.

By combining strategic distribution with a strong brand presence, we’re ensuring the resort stands out to guests looking for something more purposeful and enriching.

Together, we’re bringing its story, setting, and philosophy to a wider audience, while preserving the essence that makes it so unique.

22/04/2026

Daniel Simmons and Mark Lewis recently met with the Discover the World team to align on shared opportunities and deepen the partnership. By combining HotelREZ’s distribution expertise and commercial insight with Discover the World’s extensive local market knowledge, we’re able to deliver even stronger visibility and commercial impact for independent and regional hotels.

This collaboration enhances our ability to:
✔ Open new international markets for our member hotels
✔ Strengthen sales performance across corporate, leisure, and agency channels
✔ Provide hotels with representation that is both globally connected and locally informed

Together, we’re creating meaningful growth opportunities for independent hotels that want to compete confidently on the world stage.

22/04/2026

This Earth Day, we’re recognising independent hotel groups using their power to create lasting, positive change.

Across the global hospitality sector, some of the most meaningful progress is being driven not by scale alone, but by independent hotel businesses choosing to lead.

As Earth Day 2026 focuses on it’s a reminder that progress is shaped by the everyday decisions businesses make, and by those willing to lead through action. Within the HotelREZ community, this leadership is clearly evident.

Lamington Group’s room2 Hometels have embedded sustainability into the foundations of their business, from whole‑life net zero buildings and 100% renewable energy to zero waste to landfill, transparent reporting and B Corp certification. Their approach shows how environmental responsibility can be designed into hospitality from the outset, not added later.

Exclusive Collection, the UK’s first B Corp‑certified hotel group, brings the same intent to heritage‑led hospitality. With a long‑term commitment to people, planet and governance, Exclusive demonstrates how independent luxury can operate responsibly while protecting legacy, community and place.

At HotelREZ Hotels & Resorts, we’re proud to support independent hotels who are shaping a more responsible future for hospitality, proving that independence and impact go hand in hand.

Today, and every day, we celebrate the hotels who are changing what’s possible.

21/04/2026

We’re incredibly proud to share that our colleague Oliver Short, Customer Success Manager, is taking on the AJBell Great Manchester Run half marathon on 31st May 2026 🏃‍♂️

Oliver is running in support of The Compassionate Friends, a charity that provides vital support to bereaved parents and their families following the loss of a child.

Taking on this challenge means a great deal to Oli, as it’s a cause that’s very close to his heart. As he shares:
“Having lost someone close to me in recent times, I have seen how devastating the impacts are for that person’s family and friends, so I am grateful to be able to raise money for a charity who work to support those going through similar experiences.”

If you’re able to support Oli in his journey, any donation, big or small, would be hugely appreciated.

👉 Donate here: https://ajbellgreatmanchesterrun2026.enthuse.com/pf/oli-short

Let’s cheer him on as he takes on this meaningful challenge 💙

This charity supports a cause close to home, so I would really value the opportunity to fundraise for them.

20/04/2026

We’re pleased to announce that Frank Fuentes has joined HotelREZ Hotels & Resorts as Senior Vice President, The Americas.

Frank will lead HotelREZ’s Americas strategy, as HotelREZ accelerates its expansion across the region and strengthens leadership capacity to support continued global growth.

Mark Lewis, Founder and Group CEO of HotelREZ commented. “We are delighted to welcome Frank to HotelREZ. Frank’s franchise‑scale and company managed experience, combined with his independent‑sector roots, directly supports our next phase of global expansion as we continue to scale an independent‑first platform built on performance, service excellence and disciplined execution.”

Frank Fuentes, SVP The Americas commented “What stands out at HotelREZ is the clarity of intent - global ambition without detachment from the hotel owner. It’s a platform built on discipline, accountability and performance, not layers of complexity. The ability to bring a hotel to market in weeks and not months helps to bring the distribution market to a new level.”

Frank’s appointment reflects HotelREZ’s accelerating commercial momentum, as we build on double‑digit revenue growth, rising platform adoption and increased demand for performance‑led independent hotel representation globally.

Read the full article here 👉

17/04/2026

We’re always proud to welcome independent hotels into our portfolio and The Zetter Bloomsbury is a great example of why.
Set across six Georgian townhouses in one of London’s most characterful neighbourhoods, this 68-bedroom property brings a thoughtful, residential approach to boutique hospitality.

Part of The Zetter brand, the hotel leans into what makes it unique. Individually designed rooms, layered interiors, and spaces like The Parlour and Orangery all work together to create a stay that feels personal and connected to place.

It reflects a wider shift we’re seeing across the industry:
- Guests are looking for individuality
- Design is driving guest connection
- Experiences are shaping the overall stay

For independent hotels, that presents a real opportunity to differentiate.

With the right positioning and the right support, independent properties like The Zetter Bloomsbury can stand out in even the most competitive markets.

We’re delighted to have them as part of the HotelREZ portfolio.

Discover more 👉 https://bit.ly/4dMOjte

16/04/2026

With generational shifts reshaping how we travel, book and buy, today’s conversations in business travel have never been more urgent.

Loyalty is fragile, choice is infinite and experience is the real battleground. which is exactly why Emma Smith, our VP Global Sales and Francesca Lane, our Global Sales Manage, are buzzing to be at the BTA Accommodation, Meetings & Events Conference in partnership with today.

The agenda is packed with practical solutions, measurable impact, and the big question everyone’s wrestling with right now:

👉 Are we creating real value... or simply filling rooms?

From analysing how expectations differ across generations to exploring how accommodation and event providers can adapt their commercial and experience strategies, today’s sessions promise real insight into what’s already visible in booking data across the industry.

They’ll be joining a powerhouse room filled with industry leaders from across commercial, operational, financial and technology functions, alongside BTA & BEAM TMC members, hotel and accommodation partners, venue specialists and the wider meetings and events community, all coming together to shape what’s next for travel, accommodation and events.

A brilliant day ahead and a pivotal moment for the future of travel, meetings and events.

If you’re attending, come say hello 👉 Emma Smith and Francesca Lane would love to connect and share ideas with you.

14/04/2026

Independent hotels need broad, balanced demand, from GDS, OTAs, corporate RFPs, consortia, TMCs and direct channels. Each plays a valuable role in helping independent hotels stay visible, competitive and connected to travellers worldwide.
At HotelREZ, we support independent and group hotels with chain‑level reach while preserving the freedom and individuality that make them unique.

Our global commercial network is designed to strengthen margin, open new demand pathways and give hotels the confidence to grow on their own terms. HotelREZ is for hotels that want global demand and full control of their brand and strategy.

If you’re an independent hotel looking for global reach with the freedom to stay uniquely you, join our community 👉 https://bit.ly/3ZHjluL

10/04/2026

Some places invite you in with grandeur. Others with energy. And then there are those that draw you in quietly, with a sense of ease that feels entirely their own.

The Eastbury Hotel and Spa is one of those places.

Tucked away in the heart of Sherborne, this Georgian townhouse and garden retreat offers something more personal than the expected luxury stay. Here, the experience is shaped by thoughtful details, from individually designed rooms to secluded garden spaces that encourage you to slow down and stay a little longer.

The pace is unhurried, the atmosphere intuitive. Whether it’s a morning spent in the spa, an afternoon in the walled garden, or an evening enjoying refined, seasonal dining, everything feels considered without ever feeling staged.

We’re proud to support The Eastbury Hotel & Spa part of Stay Original Co. as part of the HotelREZ Hotels & Resorts portfolio. Through our Best Loved Hotels channel, we’re helping position the property in front of travellers seeking character, calm and a genuine sense of place.

By combining targeted distribution with strong brand storytelling, we’re ensuring The Eastbury connects with the right audience, those who value experience over formula, and individuality over uniformity.

Discover more 👉 https://bit.ly/4sjapHa