23/09/2026
✨ 𝐈𝐌𝐏𝐎𝐑𝐓𝐀𝐍𝐓 𝐍𝐎𝐓𝐄 𝐅𝐎𝐑 𝐀𝐋𝐋 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑𝐒 ✨
🔔 Dear Customers,
We are sharing some important guidelines to ensure a smooth shopping experience with us. Kindly read this carefully before placing any order. It might be a long post, but it’s necessary.
⸻
❌ 𝐍𝐎 𝐂𝐎𝐃 & 𝐍𝐎 𝐂𝐀𝐍𝐂𝐄𝐋𝐋𝐀𝐓𝐈𝐎𝐍
• We do not accept Cash on Delivery.
• Once your order is confirmed, no cancellations will be accepted under any circumstances.
❗Please do NOT enable Disappearing Messages while placing your booking.
If you do so and the message disappears before product dispatch, we will not be able to take any responsibility for the booking. 🧾🚫
💰 The paid amount will not be refundable, but it can be adjusted with any other product from our collection. 🛍️✨
📦 𝐃𝐈𝐒𝐏𝐀𝐓𝐂𝐇 𝐓𝐈𝐌𝐄𝐋𝐈𝐍𝐄
➡️ Minimum 7 working days (excluding Sundays & public holidays).
➡️ No tracking within 10 days? Kindly DM us.
📍 𝐓𝐑𝐀𝐂𝐊𝐈𝐍𝐆 𝐈𝐒 𝐘𝐎𝐔𝐑 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐘
✅ Once tracking is shared, please follow up regularly.
❌ If delivery fails after 3 attempts and the parcel gets returned (RTO), the customer must pay the shipping charges again to have the parcel resent.Please monitor your tracking regularly and contact us immediately if you face any issues.
📝 𝐍𝐎 𝐂𝐇𝐀𝐍𝐆𝐄𝐒 𝐀𝐅𝐓𝐄𝐑 𝐂𝐎𝐍𝐅𝐈𝐑𝐌𝐀𝐓𝐈𝐎𝐍
If you choose from options, please be open to receiving any of the available variants.
No back & forth will be entertained.
🚫 If any courier service is not accessible in your location,
please inform us before dispatch.
Once the parcel is shipped,
we will not be responsible for any delivery issues.
🔁 In case of a returned parcel,
the next shipping charge must be borne by the customer.
No exceptions, please 🙏
🎥 𝐎𝐏𝐄𝐍𝐈𝐍𝐆 𝐕𝐈𝐃𝐄𝐎 𝐈𝐒 𝐀 𝐌𝐔𝐒𝐓 𝐅𝐎𝐑 𝐀𝐍𝐘 𝐃𝐈𝐒𝐏𝐔𝐓𝐄
If there’s any issue with your product, an unboxing video with 360 view, is mandatory to raise a dispute. No complaints will be entertained without video proof.
🔁 𝐑𝐄𝐓𝐔𝐑𝐍 𝐏𝐎𝐋𝐈𝐂𝐘
📦 Return shipping costs must be borne by the buyer.
💸 We refund only the product cost or can adjust it in your next purchase.
*Return, Exchange & Refund Policy:*
We don’t accept returns, exchange or refunds for our products except in the case of Major Damage or Wrong item delivered
To overcome this situation, it is must that you need to make an unboxing video. Return or refund requests without an unboxing video will not be accepted.
*Suggestions to make the unboxing video while opening the parcel:*
The video should start, by showing the address label as it is sent by us right from the outer package.
Video should be continuous, cut or pause in the video footage will not be accepted.
NOTE: No replacement or refund will be done without video proof if in case u receive damaged or missing or any kind of issue. Please follow this strictly. Don’t argue afterward.
*How to Apply for a Return or Refund:*
If you’d like to return a product, send us the opening video with your concern within 2days of recieving the product.
Once we confirm that you would like to go ahead with the return, ship the products back to us within 2 days. Once we receive the parcel,we will ship the fresh piece. But if the product is not available, the cost of the product will be refunded.Or you can adjust the amount with same or high valued products.
Discounted items are final and cannot be returned or exchanged.
# Color mismatch – colors are subjective, we understand. We try to best capture the truest colors of the freshwater pearl Despite that, due to individual device settings, the colors may appear different on different devices. Hence, it is advisable you check with our team if you are doubtful regarding the color of a product.
Read this carefully before placing the order..
Thank you 🙏🏻
🎨 𝐂𝐎𝐋𝐎𝐑 𝐃𝐈𝐅𝐅𝐄𝐑𝐄𝐍𝐂𝐄
📱 10–12% variation due to screen/camera settings is normal.
🔁 No return or exchange on this basis.
📦 𝐏𝐀𝐑𝐂𝐄𝐋 𝐂𝐎𝐍𝐃𝐈𝐓𝐈𝐎𝐍
❗Reject the parcel if it’s torn/damaged.
✅ If accepted, no claim will be accepted later.
💳 𝐏𝐀𝐘𝐌𝐄𝐍𝐓 𝐑𝐔𝐋𝐄𝐒
💬 Once payment option is given, please pay within 10 mins.
🧵 Thank you for supporting MOUMITA'S CREATION Collection!
❤️ Please read carefully and shop mindfully.
📲 DM us for queries or to place your order!
