PAYMENT
Dainty Minty only accept ATM and iBanking transfers via DBS/POSB at the moment. Account Type: POSB Savings Account
Account Number: 109-63880-3
For ATM transfers, please email us a copy of the receipt for verification. We hope you understand that orders will only be confirmed once payment is made :)
Request for cancellation of order will be declined if payment has been made. We only accep
t ATM and iBanking transfers in Singapore. DELIVERY
Free Local Normal Mail: Usually takes 2 to 5 working days. No tracking detail will be provided. Local Registered Mail: An additional cost of S$3.00, with tracking detail. Approximately 2 to 5 working days for delivery. Any package which exceeds weight limit of 2kg will automatically be send via Speedpost instead. Customers can wish to track their articles via SingPost website: http://www.singpost.com/index.php?quickTool=TrackItem
Dainty Minty currently only trades in Singapore. Dainty Minty is unable to amend orders nor combine orders which were separately made after it is placed. We will not be held responsible for lost parcels / damaged mailed-out items for normal postage. No meet-ups and self-collection. RETURNED PACKAGE
We will contact our customers via email. Customer will bear the cost of re-delivery. Returned package that are left unclaimed after 1 month will be considered as Dainty Minty's property and no compensation will be offered. DEFECTIVE / INCORRECT ITEM(S)
Please refer to Return & Exchange Policy
Dainty Minty will not be liable should you purchase our merchandize from any third party. Items must be in original condition. Slight difference in given measurement and colour variation due to studio lighting & calibration of individual's computer will not be considered as a defect. All exchanges/ returns will be processed and handled via mail only. PRODUCTS
Slight difference in given measurement and colour variation due to studio lighting & calibration of individual's computer will not be considered as a defect. Dainty Minty will not be liable should you purchase our merchandize any third party
PRODUCT CARE
Dainty Minty will not be liable for accessories discolouration due to improper care of product. Avoid chemicals, water, excessive sweat, perfume. Clean them gently with soft smooth cloth and store accessories in cool dry place. DEFECTIVE / INCORRECT ITEM(S)
Sales items and Earrings are not entitled for exchange or return. Exchange and returns are only accepted within 14 days from the shipped date. Please email [email protected] with a picture of the defective item. We will response as soon as we can. Postage fees will only be refunded in cases of defective / incorrect item(s). Should the reason of return is due to wrong order placement or otherwise, we are sorry to inform that we are not able to issue a refund for the postage fee. All items will be inspected upon return. We will have to send it back to you if it is not within the acceptable condition. Bear in mind that all items are your responsibilty until we receive them, so please pack them properly lest they get damaged along the way. We will not be responsible for packages that failed to reach us and we advise you to obtain a certificate of posting as a proof when returning your items. We will proceed to mail out your parcel, upon receiving the defective / incorrect item(s). Thank you for shopping with us! :)
