S Michlmayr & Co Ltd

S Michlmayr & Co Ltd Specialists in clock & watch repairs. Approved to repair Omega, Longines, Rado, Tissot, Tag Heuer. Rolex Accredited watchmaker. Vintage repairs.

S Michlmayr & Co Ltd is a family run business situated in the heart of Norwich. We specialise in watch and clock repairs and our team of qualified watchmakers, clockmakers and technicians have the skills to undertake all types of horological work from the finest quality precision watch to the manufacture and restoration of the largest timepiece. Simon Michlmayr, a Fellow of the British Horological

Institute and second generation watchmaker, founded the company in 1986. He followed in the footsteps of his father who established his clock and watch business in 1958. Having been raised in the traditions of this skilled and historic craft, by the time he started studying horology he had already acquired a vast wealth of experience in both watch and clock making. The company has now established a reputation nationally, providing horological services to individual members of the public, trade customers, public and private sector organisations, cathedrals and churches. Our watch and clock repairs are carried out in our purpose built, modern, spacious and well equipped workshop. The workshops are temperature controlled and kept at a certain pressure to ensure that they are kept dust-free. All of our workshop staff are Swiss trained or time served.

Feefo Average Customer Rating: ⭐⭐⭐⭐⭐ 4.9/5If you need a trusted watchmaker to repair, service or restore your watch, get...
15/03/2025

Feefo Average Customer Rating: ⭐⭐⭐⭐⭐ 4.9/5

If you need a trusted watchmaker to repair, service or restore your watch, get in touch!

With over 100 years experience, your watch is in safe hands.

Did you know we have a City Centre Collection & Drop Off Service? We work in collaboration with the wonderful  in Norwic...
07/03/2025

Did you know we have a City Centre Collection & Drop Off Service?

We work in collaboration with the wonderful in Norwich who kindly serve as an alternative city centre drop off and collection point for our watch repairs. You can find Aurum Jewellers at 21 Bedford Street, Norwich, NR2 1AR.

Quick & easy if you live, work or play in the city centre - get in touch to arrange a drop off/collection and we'll do the rest.

Sometimes you see something and you get an overwhelming sense of nostalgia Did you know that as a family of clockmakers ...
28/02/2025

Sometimes you see something and you get an overwhelming sense of nostalgia

Did you know that as a family of clockmakers we've been in the business for over 70 years.

In 1956 - Fritz Michlmayr left Austria and came to England as a newly qualified watchmaker to learn English. He started his appreticeship in a shop called Baines on Prince of Wales Road, Norwich.

In 1961 he started up his own business called the Swiss Watch Shop. In the mid ‘70s, Fritz decided that he wanted to only service watches, so he shut up shop and converted the house next door into a watch service centre.

In 1979 he moved the service centre to the Unthank Road and in 1986, his son Simon Michlmayr took over the reins.

The rest is history - Simon qualified as a certified Rolex Watchmaker, created his own watch brand - The Meridian, co-created and Michlmayr & Co is now the largest Watch & Clock Service Centre in the East of England.

For all your repair, restoration and servicing needs - get in touch!

https://www.michlmayr.com
tel:+44 01603 403687

💙

We are very excited to share that we have recently been awarded the Feefo Gold Trusted Service Award 2025.This is an ind...
20/02/2025

We are very excited to share that we have recently been awarded the Feefo Gold Trusted Service Award 2025.

This is an independent seal of excellence recognising businesses that consistently deliver a world-class customer experience. The award is presented to businesses that have collected at least 50 reviews between 1st January and 31st December 2024, with a Feefo service rating of between 4.5 and 5.

We are incredibly proud to have received 84 – 4.5/5 star reviews since partnering with Feefo in October and the end of 2024.

Tony Wheble, CEO at Feefo, congratulated the winners

“During these economically challenging times, it’s inspiring to see companies like Michlmayr & Co consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don’t just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence.”

A huge thank you to everyone who has taken the time to write us a review. Below are a few of our favourites and you can find more on our Feefo page.

IN LOVE WITH ......  💙This month's newsletter is all about LOVE. We chatted to Simon about his ultimate favourite watch ...
11/02/2025

IN LOVE WITH ...... 💙

This month's newsletter is all about LOVE.

We chatted to Simon about his ultimate favourite watch brand and why a Citreon C1 get’s his adreneline pumping.

Also - why we rate Tissot Watches and how our experienced team can give your old timepeice a little TLC.

Sign up to our monthly newsletter on our website.

Read our February newsletter here - https://createsend.com/t/i-B1DAD022343BAB4C2540EF23F30FEDED

Always trust a Watchmaker to change your watch battery. We have the right tools for the right watch brands and we can pr...
03/02/2025

Always trust a Watchmaker to change your watch battery.

We have the right tools for the right watch brands and we can pressure test your watch to make sure the case is completely water tight.

If you do it yourself or take it to non qualified person, you will risk .....

- Damaging the internal mechanism so your watch no longer runs properly.
- Scratching the case, which will change the aesthetic of the watch and reduce its value.
- Making it nolonger water resistant, causing costly or irreparable damage to your watch.

Our Watch Battery Replacement & Pressure Testing Service is only £45 and can be done whilst you wait. Postal service available - talk to our customer care team for more information - 01603 403687.

Get in touch today!

Ever wanted to know what happens to your watch when it enters our workshop? To start off with - there's more than one wo...
25/01/2025

Ever wanted to know what happens to your watch when it enters our workshop?

To start off with - there's more than one workshop!

That's right, we have 4 main workshops, necessary because of the stages involved in the watch restoration process and to house all the high powered machines and precision tools. Find out more ......

Peek inside our workshops and find out what happens in each of the 4 stages.

THE MICHLMAYR STORY 1956-2024 1956 – The Big Move:Frederich (Fritz) Michlmayr moved from Austria to England as a newly q...
18/01/2025

THE MICHLMAYR STORY 1956-2024

1956 – The Big Move:

Frederich (Fritz) Michlmayr moved from Austria to England as a newly qualified watchmaker to learn English and worked as an apprentrice at Baines, Norwich.

1961 – Going Solo:

Fritz started his own watch repair business called the Swiss Watch Shop.

1975 – Service Specialists:

In the mid ‘70s, Fritz decided to specialise in watch servicing and set up a watch service centre in Park Lane and subsequently Unthank Road, Norwich.

1986 – Stepping Up:

Simon took over the Michlmayr reins and moved the business to Lawson Road, Norwich. He expanded the horological remit to include repairs and refurbishments for both watches and clocks.

1988 – Rolex Accreditation:

Simon became Rolex accredited, one of only 12 people in the UK (outside Rolex) to hold the honour.

2000 – Big Clock Maintenance:

Michlmayr expanded, moved to Ladysmith road and launched their Tower Clocks Maintenance service.

2009 – Meridian Watches:

Following an expedition to the Artic, Simon decided to design a watch that was tough enough to function in Arctic conditions. You can read more about Simon’s adventures and Meridian in our interview – 60 Minutes with Simon Michlmayr.

2012 – Expansion:

Having outgrown Lawson Road, Michmayr moved to larger premises in Fletcher Way, Norwich. Now the largest clock and watch servicing, repair and restoration business in the East of England. Simon and his team work on horological projects across the UK.

2013 – Omega Accreditation:

Michlmayr became an Omega Certified Service Centre.

2014 – Garrick Watches:

Simon teamed up with David Brailsford to launch a new watch brand. Handmade fine timepieces with a distinctly British character, only 50 Garrick Watches are produced per year. Find our more in our blog – Garrick – A Gentleman’s Watch.

2023 – TAG Heuer Accreditation:

Michlmayr became an authorised repairer of TAG Heuer products.

COOL CLOCKS We love it when something a bit different enters the workshop and this ‘Spherical Weight’ lacquered brass no...
07/01/2025

COOL CLOCKS

We love it when something a bit different enters the workshop and this ‘Spherical Weight’ lacquered brass novelty clock is a wonderful piece of horological engineering.

Created for The Heritage Collection by Harding & Bazeley, Cheltenham in c.1980, it is powered by the weight of its twenty four steel ball bearings as they descend around the carousel wheel and are deposited in the green base trough in the base of the case. It can however be spring driven – wound by the spokes of the main wheel and will run for approx 9 days.

A limited edition of 1000 of these clocks were made and we were lucky enough to refurbish No. 614.

If your clocks stopped, get in touch for a free estimate today!

Start 2025 on time .....If your watch needs a new lease of life, get in touch and we'll do our best to restore it to it'...
31/12/2024

Start 2025 on time .....

If your watch needs a new lease of life, get in touch and we'll do our best to restore it to it's original conditon.

- Servicing
- Repair
- Restoration
- Battery Replacement & Pressure Testing

Contact us on +44 01603 403 687 or email us at [email protected]

Ending the year with some lovely customer feedback 💙💙
28/12/2024

Ending the year with some lovely customer feedback 💙💙

Time for a Christmas biscuit!This beautiful old tin has been kicking around the workshop for years - they don't make the...
21/12/2024

Time for a Christmas biscuit!

This beautiful old tin has been kicking around the workshop for years - they don't make them like they used to do 💙

We happened upon this little piece of history today. Circa 1915 - this 8 day pocket watch parts box is absolutely beauti...
19/12/2024

We happened upon this little piece of history today. Circa 1915 - this 8 day pocket watch parts box is absolutely beautiful.

We found the pefect bauble for our office Christmas Tree! Wishing all our customers, friends and staff a very Merry Chri...
16/12/2024

We found the pefect bauble for our office Christmas Tree!

Wishing all our customers, friends and staff a very Merry Christmas ⛄🎅🎄🎁

We will be closed from 1pm on Christmas Eve to business as usual on Thursday 2nd January.

We love receiving our Feefo customer reviews 💛
14/12/2024

We love receiving our Feefo customer reviews 💛

Is it time to give your watch a little love? Our experienced team of watchmakers have been caring for all watch brands, ...
12/12/2024

Is it time to give your watch a little love?

Our experienced team of watchmakers have been caring for all watch brands, mechanical and quartz for over 30 years.

Watch Servicing in 3 easy steps:

1) Inspection - this is to give you an accurate estimate of work. We offer secure collection and delivery.
2) Quote - we will give you a service quote and let you know if any repair work is also required.
3) Service - your watch will head in to the workshop and be returned as good as new.

Get in touch!

We overhaul, repair and restore almost every type of antique clock and barometer, and our antique clock repairs are all ...
10/12/2024

We overhaul, repair and restore almost every type of antique clock and barometer, and our antique clock repairs are all covered by a 12 month guarantee.

An overhaul consists of complete dismantling, followed by filing and burnishing pivots, re-bushing pivot holes, filing and polishing pallet faces and levers if necessary, cleaning, followed by re-assembly, lubricating, bench testing and regulating.

If you have a larger clock - we offer a county-wide collection and delivery service. Contact us for more details.

We're so lucky to have these 3 beauties in the repair room at present. Fun Grandfather Clock Facts ....1. The first gran...
08/12/2024

We're so lucky to have these 3 beauties in the repair room at present.

Fun Grandfather Clock Facts ....

1. The first grandfather clocks were made in the 1670s by William Clement, an English clockmaker. The clocks were originally called longcase clocks or floor clocks because of their height.

2. The name "grandfather clock" comes from the 1876 song "My Grandfather's Clock" by Henry Clay Work. The song was inspired by a clock at the George Hotel in Piercebridge, England.

3. Grandfather clocks were very accurate, with a variation of no more than 10 seconds per day. They were the most accurate timekeeping technology until the early 20th century.

4. Grandfather clocks were used as time standards in households and businesses. Today, they are mainly kept for their decorative value.

5. Grandfather clocks come in many styles and shapes, including early flat top cottage clocks and Georgian and Victorian mahogany cases.

6. Grandfather clocks traditionally had either an eight-day or one-day (30-hour) movement. Eight-day clocks only needed to be wound once a week, while 30-hour clocks needed to be wound daily.

7. Most grandfather clocks are cable-driven, meaning the weights are suspended by cables that wrap around a pulley.

We're absolutely honoured to work on these clocks, get in touch if need a repair, restoration or service.

Address

Fletcher Way
Norwich
NR33ST

Opening Hours

Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm
Saturday 9am - 2pm

Telephone

+441603403687

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