*Non-refundable deposits before I can make your order. Returns policy - 14 days from receipt
Unless faulty, the following types of item are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements. Let me on the day you receive your item/s if anything is wrong. Conditions of Returns: Buyers are responsible for shipping costs of returned items. If you wis
h to place a big order, please feel free to message me so we can discuss it. I will always try my best to sort orders out as soon as possible, normally within a few days. If I don't have enough stock in, or I need to source more stock, it may take me some time, a week or up to a few weeks, but I will always keep you up-to-date as much as possible. It is very rare, but sometimes if I am unable to find certain items, I will let you know so that we can discuss alternative options where possible. If you do wish to place a large order, if I am able to I am happy to offer a discount that we can talk about. I take non-refundable deposits on every order, and on big orders the non-refundable deposit will be a larger amount. Earrings are a non-refundable item due to hygiene restrictions. All faulty earrings will be replaced only.
