15/07/2026
This is becoming much more common! 😬Luckily all of our work stays in the workshop from the second it enters to the second it leaves!
People should be made more aware if their jewellery is being sent to places the other end of the country without their consent!
Unfortunately most jewellers now send there repairs out!
Don’t want to risk the loss? you know where to bring it! 💎
💔 Royal Mail has launched an investigation after a bride-to-be claimed her engagement ring, which carries deep sentimental value, was 'stolen' after being sent to a Birmingham workshop. Nadya Giffen, who is due to marry in October, claims the missing ring is 'unique' and irreplaceable because it belonged to her mum, who died suddenly when she was just 14.
The ring was originally bought by Nadya's dad for her mum, who wore it until she passed away shortly before her 40th birthday. Nadya, 46, says her father later died "of a broken heart". "I had kept the ring safe for all these years, waiting for when I met my special person," said Nadya. She claimed: "I'm devastated that my ring has been stolen."
Nadya believes the alleged theft occurred after her jeweller, based in Harpenden, sent the ring to a Birmingham workshop to have a new stone fitted. "It was sent by my jeweller to her workshop to have a new stone set as one had fallen out," she said. "It was sent by special delivery on July 2 and was due to arrive at the workshop on Saturday morning at 9am - but it never arrived. My jeweller alerted Royal Mail to this, and they started to investigate."
Royal Mail confirmed to BirminghamLive that it had launched a "full investigation" into the disappearance of the ring, saying it was taking the matter "extremely seriously". Nadya said she believes the postal service should be able to identify what happened because of tracking and security measures in place. She added: "Royal Mail appear to be taking it seriously and according to them, they have CCTV everywhere. However, if this is the case, how have they not found it yet?"
Nadya said the ring's disappearance had been made even more painful by the timing, as the anniversary of her mum's death came just a few days later on July 11. "Her engagement ring was symbolic of true love," said Nadya.
