Here are answers to some FAQs. Please read carefully before ordering. Every few months studio Evoke will come up with a collection of one-of-a-kind statement jewelry hand-made from unique materials collected and curated from all over the world. All uploaded photos will have a status mentioned - Available/On Hold/Booked/Sold. If you are interested in purchasing, please check the status and send me an email at [email protected] or message me with either the item code or a link to the photograph of the item and I'll let you know the details as soon as possible. Please don't leave comments on photos - FB doesn't send me notifications immediately and also doesn't allow pages to contact people directly. Just take a moment to forward all your queries to either [email protected] or send me a FB message
You can put an item On Hold for 24 hours. Please try to make up your mind within that time. At the end of 24 hours, the item will either go back on sale or will be offered to the person next in queue. Items will be Booked only for returning customers. Once an invoice has been mailed to you, please clear payment in 24hrs. If funds are not received within 24hrs, the invoice will be cancelled and the item will go back on sale. No alterations will be made to any of the pieces unless it is paid for in full. Seattle area patrons are more than welcome to drop by to touch and feel and try on Evoke adornments. If you don't know where I live, please send me a message or email for address. Evoke items currently ship within USA and internationally to Canada, Europe, Australia and Singapore through USPS First Class Mail service. Shipping is Free within USA. Applicable rates will apply for international shipping. Payment is accepted by Cash, Checks, Western Union and PayPal
All Evoke creations are one-of-a-kind. Designs once sold will not be recreated. If you want a Custom Creation, please do so ONLY if you trust my design sensibilities 100%. I'd love to create something to match your outfit or enhance/up-cycle an older item. I welcome your inputs, but the final design decision is mine. You'll get ample opportunity to back out if you don't like the design direction I'm taking...no hard feelings! New patrons need to pay the cost in full before any work commences. All sales are final. But if an Evoke item reaches you damaged, please contact me immediately with photographs of the item as well as the packaging. I will try my level best to resolve the issue, by either replacing the item if possible or refunding the amount paid. Damage reported after 10 days from the date of delivery might be eligible for repair, but not for replacement or refund. If you have any other questions or concerns, please feel free to ask me. Suggestions that would improve the page and user experience are also welcome. Thank you!!
