10/21/2026
Day 12 of 100. On Day 2 you found your department's recovery rate. Today, break it down by technician. How much time are you buying from each tech, and how much of it are you selling?
This is where you find out who's set up to win and who's stuck waiting on parts, approvals, or the wrong jobs. Below 75%, you're losing money on that tech. The goal is 85%.
Comment below: did one tech's number surprise you?
Want the workbook that goes with this challenge? It's free, and the link's in my bio.